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Dieses mit IHMC CmapTools erstellte CMap hat Informationen bezüglich: leadership & management, Leadership sets directions, change/ transformation processes requires leadership development, communication skills to ensure good communication, Leadership ensure engagement of employees, Leadership copes with change/ transformation processes, technological innovations lead to change/ transformation processes, social skills include empathy, change/ transformation processes requires sense of urgency, change/ transformation processes requires creation/ communication of vision, Leadership focuses on organizational culture, Management focuses on structure, engagement of employees helps achieving common goal, change/ transformation processes requires powerful guiding coalition, Leadership requires social skills, communication skills include negotiaton skills, demographic changes of workforce leads to change/ transformation processes, Leadership focuses on relationships, new competitors lead to change/ transformation processes, deregulation of markets leads to change/ transformation processes, change/ transformation processes requires steady improvement