WARNING:
JavaScript is turned OFF. None of the links on this concept map will
work until it is reactivated.
If you need help turning JavaScript On, click here.
Dieses mit IHMC CmapTools erstellte CMap hat Informationen bezüglich: After-Sales Service_Theory Map, repairables high fixed, after-sales service segmented in never fail, after-sales service segmented in disposables, service strategies three groups product-related, reduce customer-risk through service contracts, product-related focus on modular design, costs are fixed, rapid response high variable, warranties diminished fear equipment reliability, product-related focus on built-in redundancy, modular design reduces variable, service strategies influence equipment design, reduce customer-risk through warranties, service support system addresses system response time improvements, never fail high fixed, after-sales service segmented in repairables, costs absorbed by customers, disposables low fixed, repairables low variable, service strategies three groups reduce customer-risk